As field mobility solutions are becoming popular, HVAC maintenance benefits from the increased efficiency of field technicians. Field technicians can complete tasks with minimal supervision, which allows them to work faster on-site. This, in turn, means that field technicians can service more clients and increase their company’s revenue potential!
The mobility solutions experts at Integrated Communications in Chicago share five ways deploying field mobility solutions in HVAC maintenance enhances business.
1. Field Mobility Solutions Can Reduce Costs
Field mobility solutions can help reduce costs by streamlining workflows and processes. For example, field technicians can use field mobility solutions to directly enter data into their mobile devices instead of filling out paper forms. This saves time and money by eliminating the need for data entry.
In addition, field mobility solutions make it easy to track inventory levels and field equipment, which can help field technicians reduce costs by acquiring necessary parts before they become scarce.
2. Increase Efficiency On-Site
Field mobile devices increase field tech productivity by completing tasks and communicating with HQ more quickly. Suppose field technicians have to travel out of the area. In that case, field mobility solutions allow them to continue updating their work order making it easier for managers and supervisors in the office to monitor progress.
3. Improve Accuracy of Service Calls
Field mobile devices improve the accuracy of field service by providing technicians with the most updated information about their work orders. Inaccurate data can often result in incorrect diagnoses, leading to longer wait times for customers and increased field technician travel time.
4. Provide More Flexibility in Scheduling for Technicians and Customers
Field mobility solutions allow for more scheduling flexibility for both technicians and customers. Customers can choose a more convenient time, and technicians can work on their schedule instead of being restricted by their hours.
Field mobile devices also give managers the ability to create work schedules in advance and assign them to technicians. Technicians can check their schedules in real-time and communicate with field management to see which jobs they will do next.
5. Allow For Better Management of Customer Data
Field mobility solutions help businesses track and manage customer data more effectively. With field mobility solutions, companies can collect data on the jobs that have been completed and input new customer information in real-time. This helps keep track of past work and maintain an up-to-date database of customers.
Integrated Communications offers field mobility solutions to help your company grow in Chicago. Our solutions are designed for seamless integration of any company’s day-to-day operations, and they can be tailored specifically to meet the needs of the business.
We can provide a free consultation and explain how to make your business more efficient, reducing your time on data entry while increasing productivity. Schedule a meeting with us today!