Running a plumbing, HVAC, electrical or any other field services company isn’t easy. You have residential customers blowing up your phones on July 3rd with no AC for their party. Or you’ve got an owner breathing down your neck to get his hospital back online and operational. We can’t tell you anything you don’t deal with today.
Then you have your internal customer, your field tech. And your field tech needs to be equipped with the right tools to do their job, from installing, do servicing to maintaining, right down to how to get to their 3rd stop of the day. That’s where our Field Service-in-a-Box comes in. We outfit your field tech’s with literally everything they need to run your chosen software whether its ServiceTrade, ServiceTitan, FieldEdge, etc.
We only source the most reliable devices that are long lasting and inherently rugged, locked down with MDM to provide manageability and we source mounts that offer “dock-and-go” charging. Bundle that with our Mobility Management Services, and you can focus on handling scheduling instead of dealing with mobile device problems.
As your in someone’s house and carrying around your device, you want something lightweight yet reliable. You want something that’s easy to use. You need something easy to mount and get around with and that lasts all day. Whether it’s a tablet with a big screen or phone. Reliability and rugged are everything. Here at Integrated Communications, providing you with reliable technology that is setup and ready to go the moment it hits your doorstep is our job. We provide everything you need to have a smooth installation into the truck as well as that device being field-ready as soon as it’s powered on by your tech.
There’s no need to wait hours at the phone store to get your device. No need to spend more hours setting each device up or having to deal with lines out your door and a pile of devices at your desk every time a mobile app update needs to be done. We have you covered. We make sure you are taken care of at every step of the process. Rest easy, Integrated Communications has you covered.
Every device that we ship to you has MDM (mobile device management) software that locks the device down so only approved applications are allowed on the device. This reduces distractions and keeps your phone bill in check. The other things MDM software allows us to do, is help you manage your devices as well as be able to troubleshoot them remotely if there is a problem. So, no matter where you are, we can help get you back on the road.
On top of all this, we put training videos right on the device so your drivers are able to help themselves and not have to call into dispatch or the office to get their redundant questions answered. This makes everyone’s lives easier. It sends driver adoption up and your headaches down.
Integrated Communications is here to make your life easier. Allowing you to focus on doing the best at what you do and allowing us to help you with the mobile technology your fleet is required to use.